Manager, Decision Support Unit

Our work with Evora was a turning point in the hospital’s ability to deliver and improve our service offerings. Partnering with Evora’s experienced consultants helped us evolve our business reporting from a collection of static reports to a highly interactive, dynamic BI platform. Our BI platform is now relied upon by Executives as well as clinical and administrative managers as a single source of truth to reflect business performance, forecast future activity and identify trends and patterns which have directly led to service improvement. Evora’s technical expertise and health sector knowledge were critical to achieving high levels of data integrity and the successful integration of data from multiple sources into an enabling and insightful BI platform. Through the use of the BI platform we were able to plan activities which reduced our patient waiting lists and waiting times, improved theatre and clinic utilisation, reduced consumable costs and staff leave liabilities as well as many value adding ad hoc projects. I would highly recommend the services of Evora for their data expertise, industry experience, tailored advice and continued support and dedication to superior client service delivery.